Simplified System for Faster Verification
Daily highway travellers can now breathe a sigh of relief as the National Highways Authority of India (NHAI) has rolled out a revamped Know Your Vehicle (KYV) process for FASTag users. This new system not only reduces the hassles of verification but also enhances transparency and curbs misuse. The upgraded KYV allows users to verify details faster and maintain longer tag validity without worrying about sudden deactivation.
Tackling Misuse and Fraud
The NHAI, in partnership with the National Payments Corporation of India (NPCI), aims to eliminate fraudulent toll practices — particularly instances where truck drivers use FASTags meant for smaller vehicles to evade higher toll rates. Under the new rules, every FASTag must now strictly correspond to its rightful vehicle, ensuring fair toll collection across all categories. Existing users need not panic, as their FASTags will remain valid unless specific misuse or detachment cases are detected.
No More Complicated Uploads
In a major relief, the NHAI has removed the earlier requirement of uploading multiple angle photos of the vehicle. Users now only need to upload a clear front image showing both the FASTag and the number plate. The verification system will automatically fetch other details from the VAHAN database using the vehicle number, chassis number, or registered mobile number.
Easy Steps to Complete KYV
The process has been made fully online and user-friendly:
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Capture a front photo of your vehicle with the FASTag and plate clearly visible.
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Add a side shot showing the wheels.
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Scan and upload your Registration Certificate (RC).
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Log in to the FASTag portal or your bank’s website using your mobile number and OTP.
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Go to ‘My Profile’ → ‘KYC’ and submit.
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Wait for bank validation, which completes the process.
Users are advised to repeat the KYV every three years to ensure updated records. For any issues, the NHAI helpline 1033 remains open for support.
A Smoother Journey Ahead
This digital overhaul reflects NHAI’s continued commitment to improving commuter convenience and system reliability. With faster verification, reduced misuse, and clearer communication between banks and users, the new KYV process promises a hassle-free experience — marking an end to the toll-lane chaos that once frustrated countless drivers across India.
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