Odisha Police has launched a new digital initiative to make police services faster, simpler and more accessible to citizens. Under the initiative, 14 police-citizen services will now be available through the ‘Ama Sathi’ WhatsApp bot, eliminating the need to visit police stations or offices for several routine services.
DGP Binaytosh Mishra launched the service at the DGP Camp Office in Bhubaneswar on Friday. The initiative has been developed through collaboration between the Odisha government’s Centre for Modernizing Government Initiative (CMGI), State Crime Records Bureau (SCRB), Odisha Police and Meta India (WhatsApp).
The services available through the platform include character certificates, senior citizen registration, employee verification, lost property or document reports, loudspeaker NOC applications, tenant/PG verification, missing person registration, complaint registration and domestic help verification.
Citizens can also use the platform to seek permission for events and demonstrations, obtain copies of FIRs and receive final forms related to road accidents, stolen vehicles and theft cases.
To access the services, users need to save the ‘Ama Sathi’ WhatsApp number 9437292000 and send “Hi”. After selecting their preferred language and service, users can submit the required information and documents through WhatsApp. They will receive a reference number to track their application, while digitally issued documents can also be received through the platform.
‘Ama Sathi’ was initially launched by Chief Minister Mohan Charan Majhi on December 25, 2025, as a 24×7 digital government service platform.
The latest integration is expected to strengthen citizen-centric digital policing and improve access to police services across Odisha.