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	<title>citizen services Odisha Archives - Odisha Connect</title>
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	<title>citizen services Odisha Archives - Odisha Connect</title>
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		<title>H&#038;UD Department Holds Special Camp Court, Disposes of 142 Appeal Cases</title>
		<link>https://odishaconnect.com/hud-department-holds-special-camp-court-disposes-of-142-appeal-cases/</link>
		
		<dc:creator><![CDATA[OdishaConnect]]></dc:creator>
		<pubDate>Sun, 31 May 2026 10:00:47 +0000</pubDate>
				<category><![CDATA[Lead Story]]></category>
		<category><![CDATA[Odisha]]></category>
		<category><![CDATA[administrative reforms Odisha]]></category>
		<category><![CDATA[Appeal Cases Odisha]]></category>
		<category><![CDATA[BDA]]></category>
		<category><![CDATA[Bhubaneswar Development Authority]]></category>
		<category><![CDATA[Bhubaneswar municipal corporation]]></category>
		<category><![CDATA[Bhubaneswar news]]></category>
		<category><![CDATA[BMC]]></category>
		<category><![CDATA[Case Disposal Odisha]]></category>
		<category><![CDATA[citizen services Odisha]]></category>
		<category><![CDATA[citizen-centric governance]]></category>
		<category><![CDATA[Good Governance Odisha]]></category>
		<category><![CDATA[Government Initiatives Odisha]]></category>
		<category><![CDATA[Grievance Redressal Odisha]]></category>
		<category><![CDATA[H&UD Department Odisha]]></category>
		<category><![CDATA[housing and urban development department]]></category>
		<category><![CDATA[Housing and Urban Development Odisha]]></category>
		<category><![CDATA[ODA Act 1982]]></category>
		<category><![CDATA[Odisha administration]]></category>
		<category><![CDATA[Odisha Development Authorities Act]]></category>
		<category><![CDATA[Odisha governance]]></category>
		<category><![CDATA[Odisha Government]]></category>
		<category><![CDATA[Odisha News]]></category>
		<category><![CDATA[Odisha Urban Affairs]]></category>
		<category><![CDATA[Public Service Delivery]]></category>
		<category><![CDATA[Special Camp Court]]></category>
		<category><![CDATA[Transparent Governance]]></category>
		<category><![CDATA[UNNATI Bhawan]]></category>
		<category><![CDATA[urban development Odisha]]></category>
		<category><![CDATA[urban governance Odisha]]></category>
		<category><![CDATA[Usha Padhee]]></category>
		<guid isPermaLink="false">https://odishaconnect.com/?p=10354</guid>

					<description><![CDATA[<div style="margin-bottom:20px;"><img width="1280" height="830" src="https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM.jpeg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" fetchpriority="high" srcset="https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM.jpeg 1280w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-300x195.jpeg 300w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-1024x664.jpeg 1024w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-768x498.jpeg 768w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-210x136.jpeg 210w" sizes="(max-width: 1280px) 100vw, 1280px" /></div>
<p>The Housing &#038; Urban Development Department organized a Special Camp Court in Bhubaneswar to expedite the disposal of appeal cases under the Odisha Development Authorities Act. Chaired by Additional Chief Secretary Usha Padhee, the initiative resulted in the disposal of 142 cases in a single day, providing faster grievance redressal and strengthening citizen-centric governance across urban Odisha.</p>
<p>The post <a href="https://odishaconnect.com/hud-department-holds-special-camp-court-disposes-of-142-appeal-cases/">H&#038;UD Department Holds Special Camp Court, Disposes of 142 Appeal Cases</a> appeared first on <a href="https://odishaconnect.com">Odisha Connect</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div style="margin-bottom:20px;"><img width="1280" height="830" src="https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM.jpeg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM.jpeg 1280w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-300x195.jpeg 300w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-1024x664.jpeg 1024w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-768x498.jpeg 768w, https://odishaconnect.com/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-30-at-6.20.58-PM-210x136.jpeg 210w" sizes="(max-width: 1280px) 100vw, 1280px" /></div><p class="isSelectedEnd">In a significant step towards improving citizen-centric governance and ensuring timely justice, the Housing &amp; Urban Development (H&amp;UD) Department organized a Special Camp Court at UNNATI Bhawan in Bhubaneswar on Friday.</p>
<p class="isSelectedEnd">The initiative was undertaken to expedite the disposal of appeal cases filed under the Odisha Development Authorities (ODA) Act, 1982, and reduce the backlog of pending cases.</p>
<h3>Usha Padhee Presides Over Proceedings</h3>
<p class="isSelectedEnd">The Camp Court was convened under the leadership of Usha Padhee, Additional Chief Secretary of the Housing &amp; Urban Development Department. As the designated Appellate Authority for matters related to the Bhubaneswar Development Authority (BDA) and the Bhubaneswar Municipal Corporation (BMC), she personally reviewed and heard a large number of pending appeals during the day-long session.</p>
<h3>142 Cases Disposed of in a Single Day</h3>
<p class="isSelectedEnd">A total of 142 appeal cases were heard and disposed of during the Special Camp Court. Most of the cases involved appeals filed by citizens against orders issued by BDA and BMC under the provisions of the ODA Act.</p>
<p class="isSelectedEnd">The successful disposal of such a large number of cases in a single day is expected to provide relief to citizens awaiting resolution of their grievances and contribute to reducing case pendency.</p>
<h3>Strengthening Transparency and Accountability</h3>
<p class="isSelectedEnd">Officials stated that the initiative reflects the Department’s commitment to transparent, responsive, and accessible governance. By offering citizens an effective platform to challenge administrative decisions and seek redressal of grievances, the Camp Court reinforced the principles of fairness, accountability, and due process.</p>
<h3>Decentralized Appellate System to Speed Up Case Disposal</h3>
<p class="isSelectedEnd">As part of broader reforms, the state government has recently designated senior officers, including Special Secretaries and Additional Secretaries, as Appellate Authorities for similar cases. This decentralized mechanism is expected to further accelerate the disposal of appeals and improve service delivery in urban areas.</p>
<h3>Positive Response from Citizens</h3>
<p class="isSelectedEnd">The Special Camp Court received an encouraging response from citizens and stakeholders. The Housing &amp; Urban Development Department has announced plans to continue such initiatives in a phased and time-bound manner to clear pending cases and strengthen public confidence in urban governance institutions.</p>
<p>The move is being seen as an important step toward making governance more efficient, transparent, and citizen-friendly across Odisha.</p>
<p>The post <a href="https://odishaconnect.com/hud-department-holds-special-camp-court-disposes-of-142-appeal-cases/">H&#038;UD Department Holds Special Camp Court, Disposes of 142 Appeal Cases</a> appeared first on <a href="https://odishaconnect.com">Odisha Connect</a>.</p>
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		<title>Odisha Ushers in Simplified Land Deals at Tehsil Offices from November 1</title>
		<link>https://odishaconnect.com/odisha-land-registration-tehsil-offices-digital-reform/</link>
		
		<dc:creator><![CDATA[OdishaConnect]]></dc:creator>
		<pubDate>Fri, 31 Oct 2025 11:05:47 +0000</pubDate>
				<category><![CDATA[Lead Story]]></category>
		<category><![CDATA[Odisha]]></category>
		<category><![CDATA[citizen services Odisha]]></category>
		<category><![CDATA[Digital Land Records Odisha]]></category>
		<category><![CDATA[E-Governance Odisha]]></category>
		<category><![CDATA[Land Reforms India]]></category>
		<category><![CDATA[Land Registration System]]></category>
		<category><![CDATA[Land Sale Registration Odisha]]></category>
		<category><![CDATA[Mohan Charan Majhi]]></category>
		<category><![CDATA[Odisha administration]]></category>
		<category><![CDATA[Odisha Digital Initiative]]></category>
		<category><![CDATA[Odisha governance reforms]]></category>
		<category><![CDATA[Odisha Land Registration]]></category>
		<category><![CDATA[Odisha News]]></category>
		<category><![CDATA[Odisha Property Registration]]></category>
		<category><![CDATA[Online Slot Booking Odisha]]></category>
		<category><![CDATA[Property Deals Odisha]]></category>
		<category><![CDATA[Revenue Department Odisha]]></category>
		<category><![CDATA[Rural Land Transactions]]></category>
		<category><![CDATA[Suresh Pujari]]></category>
		<category><![CDATA[Tehsil Digital Services]]></category>
		<category><![CDATA[Tehsil Office Services]]></category>
		<guid isPermaLink="false">https://odishaconnect.com/?p=5975</guid>

					<description><![CDATA[<div style="margin-bottom:20px;"><img width="627" height="337" src="https://odishaconnect.com/wp-content/uploads/2025/10/Land-Registration-Will-start-from-Nov-1-.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://odishaconnect.com/wp-content/uploads/2025/10/Land-Registration-Will-start-from-Nov-1-.jpg 627w, https://odishaconnect.com/wp-content/uploads/2025/10/Land-Registration-Will-start-from-Nov-1--300x161.jpg 300w" sizes="(max-width: 627px) 100vw, 627px" /></div>
<p>Starting November 1, Odisha will allow citizens to register land at their local tehsil offices, ending delays and red tape. The initiative, launched by Chief Minister Mohan Charan Majhi, will initially cover 44 tehsils and expand statewide by December. Online slot booking and digital systems promise faster, transparent, and hassle-free land transactions.</p>
<p>The post <a href="https://odishaconnect.com/odisha-land-registration-tehsil-offices-digital-reform/">Odisha Ushers in Simplified Land Deals at Tehsil Offices from November 1</a> appeared first on <a href="https://odishaconnect.com">Odisha Connect</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div style="margin-bottom:20px;"><img width="627" height="337" src="https://odishaconnect.com/wp-content/uploads/2025/10/Land-Registration-Will-start-from-Nov-1-.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://odishaconnect.com/wp-content/uploads/2025/10/Land-Registration-Will-start-from-Nov-1-.jpg 627w, https://odishaconnect.com/wp-content/uploads/2025/10/Land-Registration-Will-start-from-Nov-1--300x161.jpg 300w" sizes="auto, (max-width: 627px) 100vw, 627px" /></div><article class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id="request-WEB:9a8b539e-ca99-49e8-92b0-5bb794b56f8b-21" data-testid="conversation-turn-40" data-scroll-anchor="true" data-turn="assistant">
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<h3 data-start="238" data-end="276">Land Services Closer to Citizens</h3>
<p data-start="278" data-end="632">Odisha is set to take a major step toward simplifying land transactions. Starting <strong data-start="360" data-end="374">November 1</strong>, citizens will be able to register and complete land sales or purchases directly at their <strong data-start="465" data-end="489">local tehsil offices</strong>, removing the need to visit sub-registrar offices. The initiative is designed to reduce red tape and make the process more citizen-friendly.</p>
<h3 data-start="634" data-end="672">A “Giant Leap” for Accessibility</h3>
<p data-start="674" data-end="998">Revenue Minister <strong data-start="691" data-end="708">Suresh Pujari</strong> announced that the system will initially cover <strong data-start="756" data-end="777">44 tehsil offices</strong> across the state. “This is a giant leap for service accessibility,” he said while unveiling the programme. The remaining <strong data-start="899" data-end="914">273 tehsils</strong> are expected to be integrated by <strong data-start="948" data-end="960">December</strong>, completing the state-wide rollout.</p>
<h3 data-start="1000" data-end="1040">Chief Minister to Launch Programme</h3>
<p data-start="1042" data-end="1356">Chief Minister <strong data-start="1057" data-end="1079">Mohan Charan Majhi</strong> will formally launch the new system, marking what officials describe as the beginning of a “new era” in Odisha’s land governance. Citizens can now <strong data-start="1227" data-end="1260">book appointment slots online</strong>, then directly visit the tehsil to complete their registration without long queues or delays.</p>
<h3 data-start="1358" data-end="1398">Digital Governance in Rural Odisha</h3>
<p data-start="1400" data-end="1671">According to Minister Pujari, the new approach will particularly benefit <strong data-start="1473" data-end="1491">rural citizens</strong>, where excessive paperwork often causes delays in land transactions. The digitised model is expected to <strong data-start="1596" data-end="1637">reduce disputes, improve transparency</strong>, and accelerate land transfers.</p>
<h3 data-start="1673" data-end="1712">A Step Toward Smoother Land Deals</h3>
<p data-start="1714" data-end="2082" data-is-last-node="" data-is-only-node="">With the new system, property owners looking to sell land and buyers seeking plots can expect <strong data-start="1808" data-end="1848">faster and more efficient processing</strong>. The government’s continued focus on <strong data-start="1886" data-end="1937">digital governance and service decentralisation</strong> aims to make rural administration smarter and more accessible — bringing convenience and confidence to thousands of landholders across Odisha.</p>
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<p>The post <a href="https://odishaconnect.com/odisha-land-registration-tehsil-offices-digital-reform/">Odisha Ushers in Simplified Land Deals at Tehsil Offices from November 1</a> appeared first on <a href="https://odishaconnect.com">Odisha Connect</a>.</p>
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		<title>Odisha Launches ‘Ama Sathi’ WhatsApp Chatbot and ORTPSA Central Monitoring System 2.0</title>
		<link>https://odishaconnect.com/odisha-launches-ama-sathi-whatsapp-chatbot-ortspsa-cms/</link>
		
		<dc:creator><![CDATA[OdishaConnect]]></dc:creator>
		<pubDate>Fri, 26 Sep 2025 12:57:04 +0000</pubDate>
				<category><![CDATA[Lead Story]]></category>
		<category><![CDATA[Odisha]]></category>
		<category><![CDATA[Ama Sathi]]></category>
		<category><![CDATA[Birth Certificate Odisha]]></category>
		<category><![CDATA[BJP]]></category>
		<category><![CDATA[BJP Govt]]></category>
		<category><![CDATA[citizen services Odisha]]></category>
		<category><![CDATA[Driving License Odisha]]></category>
		<category><![CDATA[Fertilizer License Odisha]]></category>
		<category><![CDATA[Income Certificate Odisha]]></category>
		<category><![CDATA[Meta India Odisha]]></category>
		<category><![CDATA[Mohan Majhi]]></category>
		<category><![CDATA[National Family Benefit Scheme Odisha]]></category>
		<category><![CDATA[Odisha CM]]></category>
		<category><![CDATA[Odisha Connect]]></category>
		<category><![CDATA[Odisha digital governance]]></category>
		<category><![CDATA[Odisha e-governance]]></category>
		<category><![CDATA[Odisha government initiatives]]></category>
		<category><![CDATA[Odisha Government Services]]></category>
		<category><![CDATA[Odisha Govt Schemes]]></category>
		<category><![CDATA[Odisha News]]></category>
		<category><![CDATA[Odisha Newsupdate]]></category>
		<category><![CDATA[ORTPSA CMS 2.0]]></category>
		<category><![CDATA[public service delivery Odisha]]></category>
		<category><![CDATA[WhatsApp chatbot Odisha]]></category>
		<guid isPermaLink="false">https://odishaconnect.com/?p=5293</guid>

					<description><![CDATA[<div style="margin-bottom:20px;"><img width="1600" height="561" src="https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha-.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha-.jpg 1600w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--300x105.jpg 300w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--1024x359.jpg 1024w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--768x269.jpg 768w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--1536x539.jpg 1536w" sizes="auto, (max-width: 1600px) 100vw, 1600px" /></div>
<p>In a landmark step towards citizen-centric governance, the Government of Odisha, in partnership with Meta, today launched ‘Ama Sathi’, a unified WhatsApp chatbot providing access to over 120 government services. [&#8230;]</p>
<p>The post <a href="https://odishaconnect.com/odisha-launches-ama-sathi-whatsapp-chatbot-ortspsa-cms/">Odisha Launches ‘Ama Sathi’ WhatsApp Chatbot and ORTPSA Central Monitoring System 2.0</a> appeared first on <a href="https://odishaconnect.com">Odisha Connect</a>.</p>
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										<content:encoded><![CDATA[<div style="margin-bottom:20px;"><img width="1600" height="561" src="https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha-.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha-.jpg 1600w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--300x105.jpg 300w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--1024x359.jpg 1024w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--768x269.jpg 768w, https://odishaconnect.com/wp-content/uploads/2025/09/Ama-Sathi-Launched-in-Odisha--1536x539.jpg 1536w" sizes="auto, (max-width: 1600px) 100vw, 1600px" /></div><p data-start="180" data-end="598">In a landmark step towards citizen-centric governance, the Government of Odisha, in partnership with Meta, today launched <em data-start="339" data-end="352">‘Ama Sathi’</em>, a unified WhatsApp chatbot providing access to over 120 government services. The initiative, unveiled by Chief Secretary Manoj Ahuja at Lok Seva Bhavan, aims to make public services more accessible and convenient for over 45 million citizens.</p>
<p data-start="600" data-end="1124"><strong data-start="600" data-end="647">One-Stop Digital Access to Citizen Services</strong><br data-start="647" data-end="650" />The <em data-start="654" data-end="665">Ama Sathi</em> chatbot, accessible via WhatsApp number 9437292000, supports both Odia and English, and comes with voice capabilities. Citizens can now avail essential services such as Birth and Income Certificates, Driving and Fertilizer Licenses, National Family Benefits Scheme, land records, police assistance, and education, agriculture, and horticulture services—all through a single platform. The chatbot will expand to cover over 500 services in the coming months.</p>
<p data-start="1126" data-end="1375"><strong data-start="1126" data-end="1166">ORTPSA Central Monitoring System 2.0</strong><br data-start="1166" data-end="1169" />Alongside the chatbot, the Chief Secretary launched a dynamic dashboard for the Odisha Right to Public Services Act (ORTPSA) Central Monitoring System, ensuring timely service delivery and accountability.</p>
<p data-start="1377" data-end="1844"><strong data-start="1377" data-end="1420">Government Officials Highlight Benefits</strong><br data-start="1420" data-end="1423" />Chief Secretary Manoj Ahuja emphasized the government’s commitment to simplifying public service access and leveraging technology for transparent and inclusive governance. Development Commissioner Anu Garg noted the enhanced accountability enabled by the CMS dashboard. Additional Chief Secretary Surendra Kumar highlighted awareness campaigns via TV, radio, and bus branding to ensure citizens know about the services.</p>
<p data-start="1846" data-end="2214"><strong data-start="1846" data-end="1883">Meta Partnership and Future Plans</strong><br data-start="1883" data-end="1886" />Meta India executives, including Arun Srinivas and Ravi Garg, lauded the collaboration, stating that WhatsApp’s reach would make government services more accessible and frictionless for citizens. Executive Director CMGI Vineet Bharadwaj added that by March 2026, all public services in Odisha would be accessible via WhatsApp.</p>
<p data-start="2216" data-end="2374">The event concluded with a Vote of Thanks by Debabrata Mallick, Addl. Secretary, GA &amp; PG Department, coordinated by Ansuman Rath and Pinaki Mohanty of CMGI.</p>
<p>The post <a href="https://odishaconnect.com/odisha-launches-ama-sathi-whatsapp-chatbot-ortspsa-cms/">Odisha Launches ‘Ama Sathi’ WhatsApp Chatbot and ORTPSA Central Monitoring System 2.0</a> appeared first on <a href="https://odishaconnect.com">Odisha Connect</a>.</p>
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