Odisha Power Consumers Hit by Surprise Deposit Demands: Tata Power Under Fire

Electricity users across Odisha have been taken aback as Tata Power Central Odisha Distribution Limited (TPCODL) has started demanding additional security deposits, triggering widespread frustration and raising questions about transparency and fairness.

Consumers Shocked by Unexpected Demands

Residents like Shweta Samal from Bhubaneswar received sudden SMS alerts asking them to pay between Rs 1,500 and Rs 2,000 within a month to avoid disconnection. “My electricity usage hasn’t changed, so why this sudden demand?” Shweta said, echoing the sentiments of thousands across the state.

In Salepur, the local Electricity Consumers Association is preparing protests, calling the demands “unfair and arbitrary,” highlighting the growing public dissatisfaction with TPCODL’s move.

How Security Deposits Are Calculated

Security deposits are initially collected when a new connection is provided, typically covering an estimated two months of electricity usage. TPCODL reviews these deposits annually under Odisha Electricity Regulatory Commission (OERC) rules.

If a consumer’s usage exceeds the deposit by more than 10 percent, they are required to pay additional amounts, while any overpayment is adjusted in future bills. However, many users are questioning why this review is happening now, especially since there has been no tariff hike in four years.

Past Controversies and Pending Cases

This is not the first time TPCODL has faced backlash over security deposit demands. Last year, similar demands collected crores from consumers, with a case still pending before the OERC.

TPCODL defended its actions, stating they are following the Electricity Act, 2003, and OERC guidelines, and clarified that the move is unrelated to the rollout of smart meters. The company also noted that security deposits earn an annual interest of 6.5 percent for consumers.

Calls for Transparency

Despite official clarifications, consumer frustration continues to grow. Users are demanding clear communication and timely information, arguing that surprise bills disrupt household budgets and create unnecessary stress.

With protests looming and dissatisfaction spreading, TPCODL faces mounting pressure to explain the sudden security deposit review and reassure customers of a fair and transparent process.