Centre Halts WhatsApp ‘Username’ Feature Rollout, Seeks Explanation from Meta

The Central Government has put the rollout of WhatsApp’s proposed ‘Username’ feature on hold in India, citing concerns over user safety, cybercrime, and national security. The move comes as a major setback for Meta, the parent company of WhatsApp, which was preparing to introduce the privacy-focused feature for its users.

According to government sources, Meta has been served a notice seeking a detailed explanation within three days. Authorities have also directed the company not to launch the feature in India until consultations and a comprehensive review are completed.

What Is the Username Feature?

The proposed feature would allow WhatsApp users to connect with others using a unique username instead of sharing their mobile phone number. The company has maintained that the feature is designed to strengthen user privacy by preventing the unnecessary disclosure of personal contact numbers.

Meta has said the username-based system is intended to enhance privacy while making communication more secure and convenient for users.

Government Cites Security Concerns

Despite WhatsApp’s privacy claims, the Centre has expressed concerns that replacing phone numbers with usernames could make it easier for cybercriminals to hide their identities and carry out online fraud.

Officials believe the feature could complicate efforts by law enforcement agencies to trace cyber offenders, potentially creating new challenges in investigating financial fraud, impersonation, and other cybercrimes.

Sources said the government is reviewing the legal framework governing the proposed feature and will examine its security safeguards, potential impact, and future implementation plans before taking a final decision.

Experts Warn of Misuse

Cybersecurity experts have also raised concerns that a username-based identity system could be exploited by scammers to conceal their identities while targeting unsuspecting users.

Experts warn that such anonymity may make it more difficult for police and investigative agencies to identify and track cybercriminals, increasing the risk of online fraud and digital impersonation.

With around 500 million WhatsApp users in India, the government’s decision is expected to have significant implications for the platform’s future feature rollout. Authorities have reiterated that user safety and national security will remain the top priority before any such feature is allowed in the country.